Our Process
Our Carpet Cleaning Process Includes:
Before and After Sample:
Pre-Inspection: Before starting the cleaning process, the carpet is thoroughly inspected, paying close attention to any special concern areas.
Traffic Area Preconditioning: Specially formulated preconditioning agents, that work much the same as a laundry presoak, are applied as needed to traffic areas to lubricate and break down soils and oils to assure maximum soil removal.
Spot Removal: Special cleaning solutions are applied to stubborn spots to assist in their removal when possible, during the regular cleaning process.
Edge Cleaning: With the use of a special vacuuming cuff, the powerful vacuum removes dust and dirt from the edges around the room.
Furniture Moving: We will move most furniture during cleaning. Some items such as pianos and china cabinets cannot be moved. Your furniture will be protected from residual moisture by blocks and tabs.
Heavy Duty Hot Water Extraction (Steam Cleaning): Truck mounted cleaning equipment will be used to assure maximum soil removal and minimal drying time.
Post Inspection & Spotting Treatment: Before leaving your home, the carpet is thoroughly inspected to insure your satisfaction. Any remaining stubborn spots will be retreated
Ceramic Tile & Grout
We use a two step process on your tile and grout cleaning. First we clean the grout using an acidic grout cleaner which etches a miniscule layer off the surface, leaving the grout looking practically new. We rinse the soils out with a hot water injection system at over 200 degrees and 1000 psi.
Second we go back over the same area with an alkaline tile cleaner which neutralizes what is left of the acidic grout cleaner and cleans the tile beautifully. We then rinse the entire area with the same hot water extraction system and allow the area to dry.
Should I seal my grout after it is cleaned?
We recommend against using a grout sealer due to the fact that it is better to allow the grout to breath.
We do recommend an impregnator for your grout. It is a stain resistant product specifically made for grout. Areas that are susceptible to stains should be treated after cleaning with an impregnator.
Natural Stone & Grout
Natural stone such as granite, marble, etc. is very susceptible to chemicals, so a lot of care is taken with these surfaces. In addition, there are hundreds of different kinds of granite, marble, etc.
Our technician will need to identify the stone and test the chemicals reaction with the particular kind of stone you have.
Cleaning natural stone will not change the finish (shiny, honed, etc.) To change a finish on a stone a honing or polishing process would need to be done.
Should I seal my Natural Stone after it is cleaned?
Most natural stones should not be sealed. There are some exceptions which would need to be pre-qualified.
Upholstery Cleaning Process Includes:
From preinspection to full cleaning,
we provide the best of professional upholstery cleaning:
Preinspection - Our fabric specialists inspect the fabric and identify the fiber type.
Color Fastness Test - Fabric dyes are tested to determine color fastness. This important step helps to determine the safest cleaning procedure.
Pre-Condition Fabric - A pre-conditioner is applied in order to loosen the soil which will help maximize the effectiveness of the extraction step.
Soil Extraction - The suspended soil is then extracted from the fabric. The frabric is thoroughly rinsed leaving it clean and fresh. The fabric is continuously inpected to ensure the best quality worksmanship.
Professional Spotting (when needed) - Spots that do not respond to the pre-conditioner and extraction steps are then treated with the appropriate spotting solutions.
Fine Fabric Protector (if purchased) - Our protector helps the fabric resist spots, spills and stains. This also helps a properly maintained fabric last longer.
Fabric Drying - Once the fabric is cleanedm, we use powerful airmovers to greatly decrease the drying time. It will also allow you to place your items back into service sooner.
Final Inspection - When the cleaning is complete we conduct a final inspection. Our goal is to achieve the best results possible.
Area Rug Cleaning Process
We're proud to say we have the only "true" rug cleaning facility in the North Bay. Our specialized machinery is specifically designed for oriental and fine area rugs so you can be sure you're getting the best cleaning possible.
Click on a number below to see each step of the Area Rug Cleaning Process.
Step 1 – Power Dusting:
Our power dusting machine uses a vacuum effect to remove loose dirt and soils from your rug.
Step 2 – Color Fastness Testing:
To insure the proper cleaning method, our trained technicians will perform a color fastness test prior to washing your area rug.
Step 3 – Preconditioning:
Placing your area rug on our wash room floor will enable us to precondition heavy stains and soiling for better cleaning results.
Step 4 – Machine Washing:
Our specially designed area rug cleaning machine uses gentle agitator brushes mixed with a mild detergent for a deep, thorough cleaning.
Step 5 – Rinsing:
The machine also has rinse jets and a built in ringer for maximum rinsing.
Step 6 – Controlled Drying:
Climate controlled drying allows for complete and even drying on your area rug.
Step 7- Rug Grooming:
After drying, we'll groom the rug to give it that fresh look. Grooming also includes hand cleaning of any fringe you have.
Step 8 – Final Inspection:
We'll do a final inspection on your rug and, if needed, re-treat any stubborn areas. Then we'll store your rug until you are ready to pick it up.
The most expensive furnishings in most homes and businesses today are the fabrics. Modern fabrics have been constructed to hide soil, resist stains and improve the quality of life in the indoor environment. However, a common misconception is that these surfaces do not need specialized cleaning and maintenance. Proper professional fabric care will maximize the value and life of your fine-fabrics and help to maintain the quality of your furnishings.
We take great care in every cleaning project. We handle your carpets, rugs, upholsteries and flooring like they were our own.
Master Cleaners is proud to maintain a 95% repeat and referral rate.
Upholstery Cleaning
From carpets to drapes to area rugs and grout, Master Cleaners had solutions for your home. Save on the deep cleaning of your fine fabrics, carpets and upholsteries. As an IICRC Certified and Diamond Certified company, our specialty is customer service.
Learn More About This ServiceResidential Services
Cleaning solutions provided for your homes Carpets, area rugs, upholstery, drapes and grout. Extend the life of your fine fabrics with deep cleaning.
Learn More About This ServiceArea Rug Specialists
Oriental and Fine Area Rug specialists, our suite of services includes a 6-step cleaning process, repairs and restoration and a variety of rug padding options for your home or office.
Learn More About This ServiceThey explained everything to us, and they did a great job taking care of our rugs.
- Roz P.
They were thorough and respectful of my property when they can into my home.
- Janet A.
They had integrity about the cleaning process and they helped us understand the process.
- Gale
Great Service fabulous job.
- Erin W.
They came out to the house and measured everything. We found their service to be really great. - Joy P.
They offer specialty services for high-end area rugs and their quality is excellent.
- Nicole E.
